IT services, explained for business owners

A website for Aspen Technical Services that explains the work in everyday terms and connects business owners with the right support.

Aspen Technical Services website homepage
Aspen Technical Services: Services Overview
Client
Aspen Technical Services
Industry
Technology
Scope
MSP Website Development
Platform
AstroJS

ABOUT THE PROJECT

IT expertise for business owners

Aspen Technical Services provides IT support to businesses in Klamath Falls and Southern Oregon. Our assignment was to make that expertise understandable to someone who runs a business but isn't an IT specialist. We organized the service content around what Aspen helps with, introduced the people behind the company and connected the site to its consultation booking system.

OUR APPROACH

Our approach to this project

Explain IT services through everyday work

We paired technical service names with explanations of the work involved, from supporting staff to securing networks. A short overview leads into fuller service descriptions, giving business owners context before they choose what to ask about.

Separate consultations from immediate support

We linked consultation requests to Aspen’s existing Microsoft Bookings system and placed phone and email options in an immediate-support section. That gives prospective customers and existing clients routes suited to the help they need.

EXPLORE THE WEBSITE

From service questions to a consultation

Aspen Technical Services: IT services

IT services

Translate services into practical explanations

We paired service names with descriptions of the work: managing systems, supporting staff, securing networks and setting up tools such as Office 365. Technical names remain where they identify a service, with enough context for a visitor to decide what to ask about.

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Aspen Technical Services: The team

The team

Show the company behind the support

Team photography, company information, customer testimonials and technology logos sit alongside the service descriptions. These give a prospective customer more to consider than a list of technical capabilities.

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Aspen Technical Services: Consultations

Consultations

Use the existing consultation system

Consultation buttons link to Microsoft Bookings. The contact page also brings together phone, email, office location and hours, with an immediate-support section directing visitors to phone or email.

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Aspen Technical Services desktop websiteAspen Technical Services website shown on a mobile screen

THE WORK BEHIND THE WEBSITE

A manageable site for an IT team

Build around a manageable page structure

We developed the site in Astro, with dedicated home, services, about and contact pages. Reusable service sections keep the descriptions consistent across the site, while page titles, descriptions and structured data identify the business and its services.

Services delivered

  • Website design and development
  • Service content and organization
  • Microsoft Bookings links
  • Page metadata and structured data

FROM THE CLIENT

In their words.

“Thanks for all your help!! You guys are great!”
Neal BorenCEO, Aspen Technical Services

YOUR NEXT STEP

Let’s talk about
your website.

Tell us what you do, who you serve, and what your website needs to do better.

Let’s talk about your website