Website Development WordPress DevelopmentDivi ImplementationAccessibility EnhancementResponsive Design

DP Redding Website Development

Project Overview

We created a unique and highly functional website for DP Redding to cater to their diverse audience and wide range of disability services, with accessibility as a core focus.

The Challenge

Meeting Diverse Needs

DP Redding faced significant challenges with their outdated website that was failing to effectively serve their diverse audience and showcase their comprehensive disability services.

Complex Service Structure

DP Redding offers a wide range of disability services, but their website lacked a clear organizational structure, making it difficult for users to find specific services.

Accessibility Issues

As a disability services provider, their website needed to be exceptionally accessible, but the existing site had numerous barriers for users with disabilities.

Poor Mobile Experience

Many customers accessed the site from mobile devices, but the non-responsive design created frustrating user experiences on smartphones and tablets.

Event Management

DP Redding hosts numerous community events and workshops, but lacked an effective way to promote and manage these events online.

Content Management Difficulties

Staff struggled to update content on their own, creating delays in publishing important information and service updates.

As an organization dedicated to serving individuals with disabilities, DP Redding needed a website that not only showcased their services but also embodied their commitment to accessibility and inclusion.

Our Solution

After thoroughly analyzing DP Redding's unique challenges and goals, we recommended a WordPress solution using the Divi theme builder, providing the perfect balance of functionality, accessibility, and ease of management.

WordPress with Divi Framework

We chose WordPress with the Divi framework for its powerful combination of flexibility and user-friendly content management. The customer had previously used Divi and was comfortable making changes to the site. This allowed us to create a custom website that perfectly matched DP Redding's needs while ensuring their team could easily update content without technical assistance.

Intuitive Information Architecture

We restructured the site's information architecture to create clear pathways to DP Redding's various services. The new structure organizes services logically, making it easy for visitors to find exactly what they need, regardless of their familiarity with disability support programs.

Accessibility-First Approach

We implemented comprehensive accessibility features throughout the site, ensuring compliance with WCAG guidelines. This included proper heading structures, alt text for images, keyboard navigation, color contrast optimization, and compatibility with screen readers—making the site truly accessible to all users.

Responsive Design Implementation

The new website features a fully responsive design that delivers an optimal experience across all devices. From desktop computers to smartphones, users enjoy consistent access to information, easy navigation, and streamlined forms regardless of how they access the site.

Custom Events Calendar

We integrated a custom events management system that allows DP Redding to easily promote workshops, support groups, and community events. Visitors can browse upcoming events, register online, and receive reminders—fostering greater community engagement.

Streamlined Contact System

We created a sophisticated contact system with department-specific forms that route inquiries to the appropriate staff members. This ensures questions about different services reach the right specialists quickly, improving response times and client satisfaction.

The Process

Discovery & Requirements Analysis

We started by thoroughly understanding DP Redding's services, audience, and business objectives through:

In-depth interviews with the DP Redding team to understand their diverse service offerings
Client journey mapping to identify key touchpoints and information needs
Analysis of accessibility requirements for a disability services provider
Current website assessment to identify pain points and improvement opportunities
Competitive research within the disability services sector

Strategy & Information Architecture

Based on our findings, we developed a comprehensive strategy that included:

User-centered site architecture focused on service discoverability
Content strategy tailored to diverse audience needs and abilities
Wireframes and interactive prototypes tested for usability
Visual design concepts focusing on accessibility and clarity
Mobile-first approach ensuring seamless experiences across all devices

WordPress Development with Divi

We built a custom WordPress site leveraging the Divi framework for:

Custom WordPress theme development using Divi for flexibility and ease of management
Accessible design implementation meeting WCAG guidelines
Custom post types for services, events, and resources
Responsive layouts optimized for all screen sizes and devices
Performance optimization for fast page loading
ADA compliance audit and implementation

Content Development & Migration

We ensured a smooth transition to the new site by:

Collaborating on content creation focused on clarity and accessibility
Optimizing content structure for both users and search engines
Creating service page templates for consistency across the site
Implementing an intuitive events calendar system
Setting up easy-to-use contact forms specific to different services

Launch & Ongoing Support

We ensured the DP Redding team was fully equipped to manage their new site:

Comprehensive WordPress and Divi training sessions for the staff
Development of custom documentation for site management
Staged launch with thorough testing across multiple devices and browsers
Post-launch support and refinements based on analytics and user feedback
Technical support and maintenance guidance for their self-hosted environment

The Results

75%

User Navigation Improvement

+50%

Mobile Traffic

98%

WCAG Compliance Score

The new DP Redding website has transformed how they connect with their community and deliver information about their services:

Improved Service Discovery

The intuitive navigation and clear service categorization has resulted in a 75% improvement in users successfully finding the specific services they need. This has reduced phone calls asking for basic information.

Enhanced Accessibility

The accessibility-first approach achieved a 98% WCAG compliance score, ensuring that individuals with disabilities—the very people DP Redding serves—can effectively use the website. Feedback from customers with various disabilities has been overwhelmingly positive about the improved user experience.

Mobile Engagement Growth

Mobile traffic has increased by 50% since launch, with mobile users spending significantly more time on the site and accessing more pages per session. The responsive design ensures a seamless experience regardless of device type or screen size.

Increased Event Participation

The events calendar system has boosted attendance at workshops and community events by 45%, with many participants citing the website as how they discovered the event. Online registrations have simplified the administrative process for staff.

Content Management Efficiency

The DP Redding team can now independently update service information, add events, and publish news items without technical assistance. Photos and calendar events can be easily managed by staff, reducing the need for technical support.

Community Connection

The redesigned website has strengthened DP Redding's reputation as a modern, accessible organization truly committed to serving the disability community. The professional design and improved functionality have enhanced their credibility with both customers and funding partners.

Explore The DP Redding Website

Browse through the website we created to see how we addressed their specific needs

Home Page

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Website Pages

Home Page

Services Page

ODDS Services

Service Detail Page

About Page

Contact Page

Visser Analytics is an amazing company to work with. Timothy has been able to understand the specifics of our company's services even though they are outside the norm and put that information into our website. He is readily available to answer questions and is always professional and efficient. He provides a great service and is a pleasure to work with.

DP Redding

Owner, DP Redding

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