Expert WordPress Support When You Need It Most

From simple edits to complex malware removal, our WordPress experts handle it all. Get reliable support with fast response times - choose contract support for peace of mind or hourly support for occasional fixes.

WordPress Troubleshooting and Support Services by Visser Analytics

Why Professional WordPress Support Matters For Your Business

WordPress powers 43% of all websites, but even well-built sites need expert support. Plugin conflicts, security vulnerabilities, performance issues, and unexpected errors can take your site offline with little warning. With 81% of organizations facing cyber attacks in 2024 and site downtime directly impacting your revenue and reputation, having reliable WordPress support isn't optional - it's essential for protecting your business.

Our WordPress support services cover everything from simple content edits to complex emergency recovery. Whether you need ongoing maintenance or occasional troubleshooting, we provide fast, reliable support from WordPress experts who've solved thousands of issues. We don't just fix problems - we implement preventive measures to keep your WordPress site running smoothly, securely, and at peak performance.

Fast Response Times

Contract clients get same-hour response for urgent issues, hourly clients get same-day support. We understand every minute counts when your site is down.

Complete WordPress Expertise

From simple edits to complex troubleshooting, malware removal, and performance optimization - we handle it all.

Security-First Approach

Every fix includes security review to prevent future vulnerabilities and protect against the attacks hitting 81% of businesses.

Flexible Pricing Options

Choose contract support for ongoing needs or hourly support for occasional fixes. No hidden fees or surprise charges.

Comprehensive WordPress Support Services

From routine maintenance to emergency fixes, we handle all your WordPress needs

WordPress Troubleshooting

Diagnose and fix any WordPress issue including crashes, errors, conflicts, database problems, and broken functionality.

Malware Removal & Security

Complete malware cleanup, security hardening, vulnerability patching, and protection against future attacks.

Content & Design Edits

WordPress content updates, design modifications, page edits, image changes, and layout adjustments.

Plugin & Theme Updates

Safe plugin and theme updates with staging testing, conflict resolution, and rollback protection.

Performance Optimization

Speed up slow WordPress sites with caching, image optimization, database cleanup, and code improvements.

Database Optimization

Clean database bloat, fix corruption, optimize queries, and improve WordPress database performance.

Emergency Recovery

24/7 emergency support for crashed sites, white screen of death, and critical WordPress failures.

WooCommerce Support

E-commerce troubleshooting, checkout fixes, payment gateway issues, and WooCommerce optimization.

WordPress Support Pricing Plans

Choose the support option that fits your needs and budget

Support Only Support + Hosting

Hourly Support

$150 per hour

Pay only for what you need with no long-term commitment

  • WordPress troubleshooting & fixes
  • Content and design edits
  • Plugin & theme updates
  • Malware removal & security
  • Performance optimization
  • Database optimization
  • Emergency support available
  • 1-hour minimum per request
  • Same-day response time
  • Billed in 15-minute increments
  • No monthly commitment
  • Managed WordPress hosting
  • Priority same-hour support
  • Proactive monitoring
Pay As You Go

Contract Support

$350 per month

Ongoing WordPress maintenance with priority support

  • 3 hours monthly development time
  • Same-hour priority support
  • Proactive site monitoring
  • Plugin & theme updates (tested)
  • Security monitoring & hardening
  • Performance optimization
  • Malware scanning & removal
  • Database optimization
  • Content edits included
  • Emergency support 24/7
  • Unlimited support requests
  • Managed WordPress hosting
  • Enterprise-grade infrastructure
  • Global CDN & advanced caching
  • Daily automated backups
  • Save 23% vs hourly rates
Best Value

Enterprise Support

Custom pricing

High-touch support for mission-critical WordPress sites

  • Custom monthly development hours
  • Dedicated account manager
  • Custom SLA agreements
  • 24/7 emergency hotline
  • Proactive performance monitoring
  • Advanced security audits
  • Multi-site support available
  • White-glove service
  • Quarterly strategy reviews
  • WooCommerce optimization
  • Advanced performance tuning
  • Unlimited emergency fixes
  • Managed WordPress hosting
  • Dedicated hosting resources
Mission-Critical

Support + Hosting includes managed WordPress hosting ($125/month value) for complete peace of mind.

All support includes staging environment testing to prevent breaking your live site.

Not sure which plan is right? Contact us for a personalized recommendation.

Common WordPress Issues We Fix

These are just some of the WordPress problems our experts solve every day

White Screen of Death

Diagnose and fix the dreaded WordPress white screen caused by plugin conflicts, memory limits, or theme errors.

Site Crashes & Errors

Resolve 500 errors, 404 pages, PHP errors, database connection failures, and critical WordPress crashes.

Plugin Conflicts

Identify conflicting plugins, resolve compatibility issues, and fix broken functionality from plugin updates.

Locked Out of Admin

Regain access to WordPress admin when you've lost credentials, been hacked, or locked out by security plugins.

Slow Page Load Times

Identify performance bottlenecks and implement optimizations to achieve sub-3 second load times. Learn more in our optimization guide.

Learn More

Malware & Hacked Sites

Complete malware removal, backdoor elimination, security patching, and prevention of future infections.

Failed Updates

Recover from failed WordPress core, plugin, or theme updates that broke your site's functionality.

Missing Content

Recover lost pages, posts, images, or database content from backups or corrupted databases.

Don't see your issue listed? We handle all WordPress problems - from simple to complex. If something's broken, we can fix it.

Get Help Now

Our WordPress Support Process

How we diagnose and fix your WordPress issues quickly and effectively

1

Report Your Issue

Contact us via phone, email, or support portal with details about your WordPress problem. The more information you provide, the faster we can diagnose and fix it.

  • Describe the issue you're experiencing
  • Note when the problem started
  • Share any error messages
  • Provide admin access credentials securely
2

Rapid Response & Triage

We respond quickly to assess the severity and impact of your issue. Critical issues (site down, hacked, broken checkout) get immediate priority attention.

  • Contract clients: same-hour response
  • Hourly clients: same-day response
  • Emergency issues escalated immediately
  • Clear communication on timeline and costs
3

Diagnosis & Root Cause Analysis

Our WordPress experts thoroughly analyze your site to identify the root cause, not just the symptoms. We check plugins, themes, server logs, and database for issues.

  • Review WordPress error logs
  • Test plugin and theme conflicts
  • Check database for corruption
  • Analyze server configuration
  • Identify security vulnerabilities
4

Create Backup & Staging

Before making any changes, we create a complete backup and test our fixes on a staging environment to ensure we won't cause additional problems.

  • Full site and database backup
  • Clone to staging environment
  • Test fixes without affecting live site
  • Verify functionality before deployment
5

Implement Fix & Test

We implement the solution on staging, thoroughly test all functionality, and ensure the fix doesn't create new issues or conflicts.

  • Apply the fix to staging site
  • Test all critical functionality
  • Check for new conflicts or issues
  • Verify performance impact
  • Document changes made
6

Deploy to Production

Once the fix is confirmed working on staging, we carefully deploy to your live site with minimal disruption to your visitors or business operations.

  • Deploy fix to live site
  • Monitor for any issues
  • Verify live site functionality
  • Clear all caches (server, CDN, browser)
  • Confirm fix is working as expected
7

Security Review & Hardening

Every fix includes a security review to patch vulnerabilities and prevent similar issues from happening again in the future.

  • Review security implications
  • Patch any vulnerabilities found
  • Update outdated software
  • Implement preventive measures
  • Document security improvements
8

Documentation & Handoff

We provide clear documentation of what was fixed, why it happened, and how to prevent it. Contract clients get detailed monthly reports.

  • Detailed fix documentation
  • Explanation of root cause
  • Prevention recommendations
  • Before/after screenshots if applicable
  • Update support ticket with resolution

Why Choose Our WordPress Support?

What makes our WordPress support different from the rest

Deep WordPress Expertise

We've solved thousands of WordPress issues over 8+ years. Our team has seen and fixed problems that other developers give up on. We understand WordPress core, plugins, themes, databases, and server configuration at an expert level.

Lightning-Fast Response

We know that downtime costs you customers, revenue, and reputation. That's why contract clients get same-hour response for urgent issues, and even hourly clients get same-day support. When your site is down or hacked, every minute counts. We respond fast and fix faster.

Security-First Mindset

Every fix includes a security review. We don't just patch problems - we identify and fix underlying vulnerabilities to prevent future attacks. With 81% of organizations facing cyber threats, security isn't optional. We're fully insured with $1M E&O coverage.

Clear Communication

We explain technical issues in plain English. You'll always know what's broken, why it happened, how we're fixing it, and what it will cost. No surprises, no jargon, no hidden fees. Just honest, transparent communication throughout the support process.

Safe Testing Practices

We never work directly on live sites. All fixes are tested on staging environments first, with full backups taken before any changes. This ensures we won't accidentally break your site while trying to fix a problem. Your live site stays safe while we work.

Flexible Pricing

Choose hourly support for occasional fixes or contract support for ongoing needs. Contract clients save 20-40% compared to hourly rates and get priority response times. No hidden fees, no surprise charges - just honest, transparent pricing for professional WordPress support.

Frequently Asked Questions About WordPress Support

Common questions about our WordPress troubleshooting and support services

WordPress Support & Troubleshooting Resources

Learn how to maintain, optimize, and troubleshoot your WordPress site

Need WordPress Support Right Now?

Whether it's an emergency fix or routine maintenance, our WordPress experts are here to help. Get a fast response and reliable solutions.

Schedule a Consultation

Free, no-obligation discussion of your needs and goals.

Get Started

Call Us Now

Have immediate questions? We're ready to help.

Call (952) 900-3603

Email Us

Send us your questions and project details.

info@visseranalytics.com

Business Hours

Monday-Friday: 9am-5pm CST
24/7 hosting support available