A single-page redesign for Basin Medical Transportation that brings ride options, payment guidance, and booking contacts together.
ABOUT THE PROJECT
Basin Medical Transportation needed its website to answer a question before someone called: who should arrange this ride? Passengers were contacting dispatch about trips that needed to go through a brokerage. Others needed to understand how medical transportation differed from a taxi and how payment worked. We rebuilt the site around those decisions, using Basin's existing photos and service information.
OUR APPROACH
We separated private-pay rides from brokerage-arranged trips and placed the relevant phone links beside each explanation. Passengers can see when to contact Basin directly and when to arrange a ride through TransLink.
We brought ride descriptions, pricing, payment guidance and booking steps together on one page. Vehicle and staff photos help explain the service, while the steps tell passengers which trip details and assistance needs to have ready.
EXPLORE THE WEBSITE
Booking contacts
The booking section separates contacting Basin directly for private-pay rides from contacting TransLink for brokerage arrangements. The explanation and phone links sit together, so the visitor can act on the information in the same place.
Visit page (opens in a new tab) Ride options
Sedan, wheelchair, stretcher and long-distance sections describe different transportation needs. We used vehicle and staff photos alongside the content so passengers could see the service being discussed.
Visit page (opens in a new tab)THE WORK BEHIND THE WEBSITE
The booking steps explain what to have ready, including pickup and destination details, appointment time and assistance needs. Common questions about private pay, recurring trips and ride types sit nearby.
We rebuilt the layout in Astro, bringing service information, pricing and booking instructions into a single page with phone links throughout. The aim was to let visitors move from understanding a service to contacting the appropriate team without searching through unrelated pages.
FROM THE CLIENT
“Visser Analytics made our system work more efficiently, saving us time and money. We would definitely recommend them to anyone needing a system built or upgraded.”
YOUR NEXT STEP
Tell us what you do, who you serve, and what your website needs to do better.