Sovereign Medical came to us looking for a fresh approach to their online presence. Their existing WordPress site had grown more complex than necessary, and they were ready for a simpler solution:
Simplifying Technology
Their WordPress site had accumulated features and plugins over time, making it more complicated than what they actually needed. They were looking for a streamlined approach that would be easier to maintain and more reliable for their passengers.
Focusing on User Journey
NEMT passengers often include elderly individuals, people with disabilities, and those dealing with health challenges. Sovereign Medical wanted to ensure their website made it as easy as possible for these users to find information and book rides without unnecessary complexity.
Streamlining the Booking Process
The team recognized that a clear, simple booking flow would better serve their passengers. They wanted to guide users efficiently from landing on the site to successfully scheduling their transportation, with all the necessary information readily available.
Improving Information Access
Patients and healthcare facilities needed easy access to pricing and service information. By making this information more visible and accessible, Sovereign Medical could better serve their community while reducing repetitive inquiries.